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Good News England

Privacy Policy

Last updated: 22 May 2026

Introduction

Good News England ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at goodnewsengland.co.uk.

We are based in England and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide

  • Newsletter subscription: When you subscribe to our newsletter, we collect your email address.
  • Contact form: When you contact us, we collect your name, email address, and message content.
  • Story submissions: When you submit a story, we collect the information you provide in your submission. If the link contains campaign tags, or another page referred you, we include that private attribution with the editorial submission so we can tell which invitations work.
  • Good News Supporter: When you become a Good News Supporter (a one-time payment), Stripe collects your payment details (we never see your card number) and we store your email and the town you’re supporting.
  • Public wall card (optional): A display name, an optional 140-character message, and an opt-out toggle for whether your card appears on the public Good News Supporters wall for your town.
  • Postal address (yearly only): If you choose to receive your annual hand-written postcard, we store your name, full UK address, and postcode. See the dedicated section below for full details.
  • Press Box applications: When you apply to The Press Box, we collect your name, email, location, area you would write about, writing experience, why you want to join, and any optional portfolio / social links you supply. See the dedicated Press Box section below for full details.
  • Town photo submissions: When you send us a photograph of your town, we collect the image itself, your name, your email address, the town, the name you would like the credit to appear under, and any description you add. If we publish the photograph, the credit name you give us is displayed publicly on that town’s page and on our photo credits page. Your email address is never published and is used only to reply to you about the photograph. See the dedicated section below.

Information Collected Automatically

  • Analytics data: We use Google Analytics to understand how visitors use our site. This includes pages visited, time spent, and general location (country/city level).
  • Device information: Browser type, operating system, and device type for site optimization.
  • Reading preferences: We store your reading preferences locally in your browser to personalise your experience. This data never leaves your device.

How We Use Your Information

We use the information we collect to:

  • Send you our daily newsletter (if subscribed)
  • Respond to your enquiries and feedback
  • Review and potentially publish story submissions
  • Review and potentially publish town photographs, with your credit
  • Improve our website and content
  • Analyse site traffic and usage patterns
  • Personalise your reading experience

Newsletter and Email

Our newsletter is managed through Kit (formerly ConvertKit). When you subscribe:

  • Your email address is stored securely by Kit
  • You can unsubscribe at any time using the link in every email
  • We never sell or share your email address with third parties
  • We only send content related to Good News England

Postal Addresses (Yearly Good News Supporters)

If you become a Good News Supporter and opt in, we ask for your name and UK postal address so we can post you a hand-written thank-you postcard from Daniel Stevens. We treat this as the most sensitive data we collect and apply correspondingly tight handling.

  • What we collect: Recipient name (up to 120 characters), full address (up to 500 characters, multi-line), and UK postcode.
  • Lawful basis: Your explicit consent. The address form requires you to actively submit it; you can skip it at signup and never enter one.
  • Why we use it: Solely so Daniel can hand-write and post your thank-you postcard. We never use it for marketing, never share it with any third party, and never combine it with other datasets.
  • Where it’s stored: In our Supabase Postgres database (EU region), encrypted at rest. Never returned by any public API.
  • Who can see it: Only Daniel Stevens (the founder) when preparing the postcard batch. Access requires a server-side admin key never exposed to the browser.
  • How long we keep it: Until you remove it from your account, we delete it the moment you ask, and you can re-add it any time.
  • How to remove it: Sign in at /premium/account/ and click Remove my address. The data is wiped from our database immediately.

If you’d rather have us delete your address by email, write to hello@goodnewsengland.co.uk and we’ll do it within one working day.

The Press Box (writers’ community)

The Press Box is the writers’ community at /press-box/. The data we hold about waitlist members, applicants and Founding Members is described here.

  • What we collect on the next-intake waitlist: Your email address, the kind of writer opportunity you want, and, if you choose to provide them, your first name and town or city. We also store referral and campaign information so we can understand which invitations work.
  • Waitlist lawful basis and use: Your explicit consent. We use the data only to confirm your place and email you about Press Box intakes and related Good News England writer opportunities.
  • Waitlist retention: Until you unsubscribe, or for no more than 24 months without a renewed expression of interest. To unsubscribe, reply to a waitlist email or contact us at the address below.
  • What we collect at application: Name, email address, where you live, the city or area you would write about, your writing experience, your reasons for joining, and any optional portfolio / LinkedIn / social URL you supply.
  • Lawful basis: Legitimate interest in reviewing applications to a community we run, plus your consent (you actively submit the form).
  • Why we use it: Solely to review your application, contact you about it, and, if accepted, onboard you as a Founding Member.
  • Where it’s stored: Supabase Postgres database (EU region), encrypted at rest. Access is restricted to the founder and any future editorial staff under signed confidentiality.
  • How long we keep it: Application data: up to 12 months from submission if not accepted. Member data: until you ask us to delete it, or until you formally leave the Founding 100.
  • Founder Letter: Accepted Founding Members receive a Founder Letter setting out what membership involves. The Press Box is free to join and makes no payment or revenue-share promises; the letter requires no further data collection.
  • How to remove your waitlist entry or application: Email hello@goodnewsengland.co.uk and we’ll delete it within one working day.

Town Photographs

Readers can send us a photograph of their town at /submit-photo/. If we publish it, we credit the photographer by name.

  • What we collect: The photograph, your name, your email address, the town, the credit name you’d like used, and any description you add.
  • How you found the form: If the link contains campaign tags, or another page referred you, we include that attribution with the private editorial submission so we can tell which invitations work.
  • What becomes public: The photograph and the credit name, nothing else. Your email address and your description are never published.
  • Lawful basis: Your consent. You tick two boxes confirming the photograph is yours and that we may publish it with your credit; we don’t accept a submission without both.
  • Where it’s stored: Submissions arrive as an email to our editorial inbox. We don’t put them in a database. If we publish a photograph, the image file is stored with the website itself.
  • You keep the copyright. Sending us a photograph doesn’t transfer ownership. You’re giving us permission to display it on the site, and you can withdraw that at any time.
  • Photographs with people in them: Please don’t send a photograph in which a person is the clear subject unless they’re happy to appear on the site, and please don’t send photographs where a child is the subject. General street and crowd scenes are fine.
  • How to have a photograph removed: Email hello@goodnewsengland.co.uk and we’ll take it down the same day. This applies whether you took it or you appear in it.
  • How long we keep it: Unpublished submissions are deleted from the inbox within 12 months. Published photographs stay until you ask us to remove them.

Cookies and Tracking

We use the following cookies and similar technologies:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Google Analytics cookies to understand site usage
  • Preference cookies: Local storage to remember your reading preferences

You can control cookies through your browser settings. Blocking cookies may affect your experience on our site.

Third-Party Services

We use the following third-party services:

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Object: Object to processing of your personal data
  • Withdraw consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at hello@goodnewsengland.co.uk

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Newsletter subscribers' email addresses are retained until you unsubscribe. Contact form messages are delivered to us by email and retained in our mailbox only as long as needed to handle your enquiry.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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