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GGood News England

Privacy Policy

Last updated: 11 January 2026

Introduction

Good News England ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at goodnewsengland.co.uk.

We are based in England and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide

  • Newsletter subscription: When you subscribe to our newsletter, we collect your email address.
  • Contact form: When you contact us, we collect your name, email address, and message content.
  • Story submissions: When you submit a story, we collect the information you provide in your submission.
  • Good Supporter subscription: When you subscribe as a Good Supporter, Stripe collects your payment details (we never see your card number) and we store your email, plan, and the town you’re supporting.
  • Public wall card (optional): A display name, an optional 140-character message, and an opt-out toggle for whether your card appears on the public Good Supporters wall for your town.
  • Postal address (yearly only): If you choose to receive your annual hand-signed postcard, we store your name, full UK address, and postcode. See the dedicated section below for full details.

Information Collected Automatically

  • Analytics data: We use Google Analytics to understand how visitors use our site. This includes pages visited, time spent, and general location (country/city level).
  • Device information: Browser type, operating system, and device type for site optimization.
  • Reading preferences: We store your reading preferences locally in your browser to personalise your experience. This data never leaves your device.

How We Use Your Information

We use the information we collect to:

  • Send you our daily newsletter (if subscribed)
  • Respond to your enquiries and feedback
  • Review and potentially publish story submissions
  • Improve our website and content
  • Analyse site traffic and usage patterns
  • Personalise your reading experience

Newsletter and Email

Our newsletter is managed through Kit (formerly ConvertKit). When you subscribe:

  • Your email address is stored securely by Kit
  • You can unsubscribe at any time using the link in every email
  • We never sell or share your email address with third parties
  • We only send content related to Good News England

Postal Addresses (Yearly Good Supporters)

If you subscribe at the yearly tier and opt in, we ask for your name and UK postal address so we can post you a hand-signed postcard from Daniel Stevens once a year, around your subscription anniversary. We treat this as the most sensitive data we collect and apply correspondingly tight handling.

  • What we collect: Recipient name (up to 120 characters), full address (up to 500 characters, multi-line), and UK postcode.
  • Lawful basis: Your explicit consent. The address form requires you to actively submit it; you can skip it at signup and never enter one.
  • Why we use it: Solely to post your annual postcard. We never use it for marketing, never share it with third parties beyond the print & postage provider (currently Moo.com), and never combine it with other datasets.
  • Where it’s stored: In our Supabase Postgres database (EU region), encrypted at rest. Never returned by any public API.
  • Who can see it: Only Daniel Stevens (the founder) when preparing the postcard batch. Access requires a server-side admin key never exposed to the browser.
  • How long we keep it: Until you remove it from your account, or immediately when you cancel your subscription — whichever happens first. We do not retain postal addresses for cancelled accounts.
  • How to remove it: Sign in at /premium/account/ and click Remove my address. The data is wiped from our database immediately.

If you’d rather have us delete your address by email, write to hello@goodnewsengland.co.uk and we’ll do it within one working day.

Cookies and Tracking

We use the following cookies and similar technologies:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Google Analytics cookies to understand site usage
  • Preference cookies: Local storage to remember your reading preferences

You can control cookies through your browser settings. Blocking cookies may affect your experience on our site.

Third-Party Services

We use the following third-party services:

  • Google Analytics: For website analytics (Google Privacy Policy)
  • Kit (ConvertKit): For newsletter management (Kit Privacy Policy)
  • Vercel: For website hosting (Vercel Privacy Policy)
  • Stripe: For Good Supporter subscription payments. Your card details go directly to Stripe and never touch our servers. (Stripe Privacy Policy)
  • Supabase: For our Postgres database (EU region) holding subscriber records and Good Supporter profiles, encrypted at rest. (Supabase Privacy Policy)
  • Moo.com: For printing and posting annual hand-signed postcards to yearly Good Supporters who have opted in. We share only the recipient name, address, and printed message — nothing else. (Moo Privacy Policy)

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Object: Object to processing of your personal data
  • Withdraw consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at hello@goodnewsengland.co.uk

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Newsletter subscribers' email addresses are retained until you unsubscribe. Contact form messages are retained for up to 2 years.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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